Turning Chaos into Clarity: Resolving Concurrent Delays with Precision and Collaboration

In this case study, we analyze overlapping delays and demonstrate how a contractor overcame complex challenges to complete their project ahead of schedule through detailed planning and stakeholder collaboration

aerial photography of white high-rise concrete building
Challenge

A contractor client approached us with significant delays in their project but lacked clarity on where time was being lost. The delays were complex and concurrent, involving multiple factors: owner-related issues, contractor inefficiencies, unforeseen site conditions, late architect approvals, and design changes. The client needed a clear understanding of when and where delays occurred and how to mitigate them effectively.

Solution

We began by developing a detailed construction schedule, breaking down every single work activity lasting one day or more. Each task was assigned to the relevant stakeholders, including ownership, architects, engineers, subcontractors, and contractor teams, both on-site and in the office.

Next, we assigned realistic yet achievable durations for each activity and implemented a robust reporting system. Monthly reports highlighted slippage between updates, identified delays, and attributed responsibility to the appropriate parties. For concurrent delays involving multiple stakeholders, we addressed each issue separately to avoid miscommunication and ensure fair resolution.

Through this method, we:

  • Brought attention to delays and responsible parties.

  • Increased engagement among all stakeholders, driven by a desire to avoid being labeled as the cause of delays.

  • Secured time extensions for unforeseen site conditions and ownership-related delays.

Results

Despite the challenges, we achieved completion ahead of the committed schedule, earning our client’s trust and solidifying our reputation for effective delay management. Our proactive approach not only resolved existing issues but also fostered stronger collaboration among all parties, ensuring smoother execution in future phases.

Key Takeaway


This case study demonstrates how a detailed construction schedule, clear accountability, and proactive stakeholder engagement can resolve complex delays and achieve project success even in challenging circumstances.

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